Important information on COVID-19

Stoke-on-Trent’s attractions and venues have temporarily closed as a result of the UK government’s advice. The latest government information guidelines about COVID-19 can be found at www.gov.uk/coronavirus. To make sure that you keep yourself, your loved ones, and other people safe, please follow all public health advice:

If you are not experiencing symptoms of coronavirus, you can only leave your home:

• to shop for basic essentials – only when you really need to
• to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
• for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
• to travel to and from work – but only where this is absolutely necessary. 

This includes people of all ages – even if you do not have any symptoms or other health conditions.

You can find more information on the coronavirus on the National Health Service (NHS) website. 

VisitStoke will stay up and running over the coming weeks and months, and we’re aware that like many businesses in the country, the hospitality and tourism businesses are facing the toughest challenges possible. We will continue to help them as much as possible – and we’ll be here to shout about our fantastic Stoke-on-Trent, a city we love and are proud to call our home when the UK opens its doors again.

We will continue to share messages and updates via our VisitStoke Twitter, Facebook and Instagram accounts.

Tourism businesses & organisations

If you’re a tourism business, you can find advice for tourism and event businesses affected by COVID-19 on the VisitBritain Business Advice Hub.

Local residents

If you’re a local resident, a dedicated website corona19.vast.org.uk and telephone line (0800 561 5610) has been launched to encourage the community to come together in response to the coronavirus outbreak.

#StokeonTrentTogether has been formed by Stoke-on-Trent City Council and voluntary sector organisation VAST to offer support to meet the everyday needs of vulnerable residents who are affected by coronavirus, specifically those who are self-isolating and who do not have the support of friends or family to call upon.

Residents are being asked to get in contact if either they need support or are able to offer support to members of the community who are self-isolating or vulnerable - such as elderly residents and residents who need some extra help and are not already accessing medical or agreed care packages.

Residents or organisations can fill in an online form or telephone the helpline to state whether they are able to offer help or would like to access some support.

Some of the support options #StokeonTrentTogether is aiming to provide include:

• Prescription collection
• Shopping
• Gas or electricity meter top-ups
• Conversations
• Dog walking

Our sympathies are with everybody affected by this terrible situation. Stay safe wherever you are.

Love from the VisitStoke team X